MADE PERSONAL
Your idea. Your signature.
A name, a symbol, a piece with meaning. Share your inspiration and let’s explore what we can create.
Design, materials, pricing and production timing are confirmed with your quote.
From an idea to your piece.
We confirm the details with you before production begins.
Share your idea
Tell us what you would like to create. Share a reference link, the jewelry type and any preferences you already have.
Confirm the details
Review the proposed design, materials, price, payment terms and estimated timing. Changes are discussed before production.
Made after confirmation
Production begins after the agreed details and payment arrangements are confirmed. Shipping information is provided when your piece is dispatched.
LET’S MAKE IT YOURS
Tell us what you have in mind.
Start with an idea. We’ll review your preferences and discuss the details with you.
This is an inquiry, not an order. Design, materials, price, payment terms and production timing are confirmed separately.
BEFORE WE BEGIN
A few things to know.
Design, pricing, production and the next steps.
What can I customize?
Tell us the type of jewelry, name, symbol or design you have in mind. We’ll review the request and confirm which details are feasible before preparing a quote.
Do I need to know the materials and size?
No. You can choose “Not sure — please advise” and describe your idea. We’ll discuss suitable materials, stones, dimensions and finish options with you. Final specifications are confirmed with your quote.
How is a custom piece priced?
Pricing depends on the agreed design, materials, stones, dimensions and work required. Your submitted budget is a preference, not an automatic quote. Payment arrangements are confirmed before production.
How long will it take?
Design, production and shipping take separate amounts of time. We’ll confirm the estimated schedule for your request before you proceed. A requested arrival date is not a delivery commitment.
Can I change the design or cancel?
Please discuss changes or cancellation with us as soon as possible. The options and any costs depend on the agreed terms and stage of work. Confirm these terms before approving production or making payment.
What about delivery and after-sales support?
Shipping details and the applicable custom-order terms are confirmed with your quote. If your item arrives with an issue, contact us with your order details and clear photos before sending anything back.